Committed to Quality: Enjoy Up to 2 Years of Warranty Coverage

• We believe in the durability and quality of our products, and your satisfaction is our top priority. That's why we offer up to a 2-year warranty to protect your purchase against manufacturing defects.

What Our Warranty Covers

• Manufacturing defects in materials and craftsmanship
• Malfunctions due to normal use within the warranty period
• Electrical components and operational failures

Warranty Duration

• Products come with a warranty of up to 2 years from the date of purchase.

What Is Not Covered?

• Normal wear and tear, such as minor scratches or dents
• Damage from misuse, accidents, unauthorized repairs, or modifications
• Consumable parts like batteries (unless specified otherwise)

Replacement and Claims Process

• We replace rather than repair. If your claim is approved, you'll receive a new replacement item.
• To make a claim, simply contact us with your proof of purchase and details of the issue.

How to Contact Us for Warranty Claims

• Email: service1@wild-fires.com
• Phone: +86 13713875215
• Hours: Monday to Friday, 9 AM - 6 PM (GMT)

Our warranty is a testament to our commitment to quality and customer satisfaction, ensuring peace of mind with every purchase.